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Support Assistance Request

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Monday, March 31, 2008

Support Assistance Request


Oops, I did it again. I committed a brain fart and now I'm in need of a replacement RACK for our toaster oven. I popped in these little dessert h'or deurves the other night and the directions said they could bake in these little plastic "oven proof" trays that came with the dessert. Well I put the oven on about 100 degrees too hot and the pan melted all over the rack. So the rack is in the trash and I'm in need of the new one.

We really like our toaster oven, but for now I have to tell the boys, "No frozen waffles, bagels, English muffins or toast for breakfast." I've been searching searching searching on the web for a replacement rack and so far, no luck.

Black and Decker makes a billion different kinds of toaster ovens and I can't seem to find a replacement for my particular model.

And before you ask, no, I'd rather not just run to the store and get a new toaster or toaster oven. The one we have is pretty new (less than 2 years old) and we're feverishly trying to get rid of stuff in advance of our move, so getting a new toaster would defeat the purpose...

So if anyone is more astute than me at finding a replacement oven rack for a B&D TRO390W, please let me know. Leave a comment!

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At Monday, March 31, 2008 at 8:47:00 AM CDT , Blogger Paul said...

Let me ignore your comments and be of no help to you. The consumers at Amazon think your toaster oven stinks anyway so toss it and use your toaster...all those items work well in our toaster.

If you don't have a toaster check the list of top selling toaster can get something nice for under $40.

Look at it this way...your time is worth something, so factor in all the time looking for a rack plus the cost of a rack...probably cheaper to go with a new one.

However, if I've failed to persuade you, I guess you can just visit
Black & Decker's partner for parts and get a rack there.

At Monday, March 31, 2008 at 8:14:00 PM CDT , Blogger Mandakini/Margaret said...


At Monday, March 31, 2008 at 9:56:00 PM CDT , Blogger Maryann Goldman said...

Guardian Angel...plenty of toasters...maybe one of them is cheap and has a rack that will work.

At Wednesday, April 2, 2008 at 6:32:00 PM CDT , Blogger Susie PSU said...

I use my toaster for everything and my toaster oven has been in a box since we got married 7 years ago. Perhaps we gave it away in CO??


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